24/7 Tech Support
Krafitech strives not to simply supply products, but to create solutions to elevate the hospitality industry. This is why we have developed an ecosystem of support to assist our customers anywhere, anytime. Our dedicated support teams will ensure that all our customers have the knowledge and training required to gain the maximum from our world-class products.
Krafitech Solutions
Here are some key aspects we Offerings
Real-time agent chat experience
Creates a streamlined communication channel
Knowledge centre providing instant support resources
Connect with us through integrated WhatsApp chat
One-on-one support for all queries
Real-time direct connect with support agent
Enhanced customer engagement
Superior support accessible globally
Anytime
Worldwide 24/7 support all year round
Omni-channel
Email, WhatsApp, webchat, call, issue submission, & ticketing portal
Instant
SOS Response in under 15 minutes